🔒 PRIVACY POLICY

Effective Date: 22/08/2025

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

Information We Collect

Personal Information: name, billing/shipping address, email, phone number, and payment details

Order Information: products purchased, order dates, and transaction history

Technical Information: IP address, browser type, device details, and browsing behavior (collected through cookies and analytics tools)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping updates and customer support

  • Improve our website and services

  • Send marketing emails (only if you’ve opted in — unsubscribe anytime)

  • Prevent fraud and maintain security

Sharing Your Information

We never sell your personal data. However, we may share it with trusted partners who help us run our business:

  • Shopify (our ecommerce platform)

  • Payment processors (PayPal, Stripe, Shopify Payments)

  • Shipping carriers (for order delivery)

  • Analytics & marketing providers (such as Google Analytics, email services)

These partners only use your data as needed to perform their services.

Cookies

Our website uses cookies to:

  • Keep your cart active

  • Remember your preferences

  • Help us analyze site traffic

You can disable cookies in your browser, but some features may not work properly.

Data Retention

  • We keep order information for as long as required for business and legal purposes

  • You can request deletion of your personal data at any time

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request updates or corrections

  • Request deletion of your data

  • Opt out of marketing communications

To make a request, contact us at monkeykeycaps@gmail.com

Security

We take reasonable steps to protect your data, but no online transmission or storage system is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
monkeykeycaps@gmail.com