📦 SHIPPING POLICY

Thank you for shopping with us! Below you’ll find all the details on how we handle shipping.

Orders are processed within 2–4 business days (Monday–Friday, excluding holidays).

Once your order is packed and shipped, you’ll receive a shipping confirmation email with tracking information.

Please double-check your shipping address during checkout — we are not responsible for delays or losses caused by incorrect addresses.

Shipping costs are calculated at checkout based on your location and order weight.

Estimated delivery times:

- Domestic (within [your country]): 3–7 business days
- International: 7–21 business days (delivery may vary depending on customs and the destination country)

Please note: these are estimates provided by carriers, and we cannot guarantee delivery by a specific date.

All orders include tracking (when available for your country).

Tracking updates may take 24–48 hours to appear after your order has shipped.

We are not responsible for delays caused by postal services, customs processing, or other factors outside our control.

Once an order is marked as “Delivered” by the carrier, we cannot be held responsible for lost or stolen packages.

We ship worldwide! 🌍

International customers are responsible for any customs fees, taxes, or import duties charged by their country.

Customs processing may cause delivery delays beyond our estimates.

If you have any issues with your shipment, email us at monkeykeycaps@gmail.com — we’re happy to help.

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